Privacy Policy

1. Introduction

MployNow ("we," "us," or "our") operates the MployNow platform, including our website, web application, and related services (collectively, the "Service"). This Privacy Policy describes how we collect, use, disclose, and protect information that applies to our Service, and your choices about the collection and use of your information.

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when using our Service, including:

• Account Information: Name, email address, phone number, password, and account type (candidate, employer, recruiter, or consultant).
• Profile Information: Resume or CV, work experience, education history, skills, professional certifications, profile photo, and video introductions.
• Employer Information: Company name, business address, industry, company size, and job posting details.
• Communications: Messages sent through our platform, feedback, support requests, and any other content you submit.
• Payment Information: Billing address and payment method details. Note that payment processing is handled by our third-party payment processor, and we do not store full credit card numbers on our servers.

2.2 Information Collected Automatically

When you use our Service, we automatically collect certain information, including:

• Usage Data: Pages visited, features used, search queries, click patterns, and time spent on different sections of the platform.
• Device Information: Browser type, operating system, device identifiers, screen resolution, and language preferences.
• Log Data: IP address, access times, referring URLs, and error logs.
• Location Data: Approximate geographic location based on your IP address.

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as social media platforms (when you choose to sign in via a social account), background check providers (with your consent), and publicly available professional profiles. We may combine this information with other data we hold about you.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To operate, maintain, and improve our recruitment platform, including matching candidates with job opportunities.
• Account Management: To create and manage your account, authenticate your identity, and provide customer support.
• Communications: To send you service-related notifications, updates, security alerts, and administrative messages.
• Personalization: To tailor your experience, including providing relevant job recommendations and candidate matches powered by our AI matching algorithms.
• Analytics: To analyze usage trends, measure the effectiveness of our features, and improve our Service.
• Marketing: To send you promotional materials and updates about new features or services, where you have opted in to receive such communications.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to enforce our terms of service.
• Safety and Security: To detect, prevent, and address fraud, abuse, security risks, and technical issues.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With Employers and Recruiters: If you are a candidate, your profile information (excluding contact details until you consent) may be shared with employers and recruiters seeking to fill positions that match your qualifications.
• With Candidates: If you are an employer, your company name, job details, and relevant business information may be visible to candidates.
• Service Providers: We share information with trusted third-party vendors who assist us in operating the platform, including cloud hosting, email delivery, payment processing, analytics, and customer support providers. These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Third-Party Integrations and Google User Data

MployNow integrates with optional third-party services that you choose to connect. Where you connect such a service, we access only the data needed to provide the feature, and only with your authorization.

5.1 Google Calendar

If you connect your Google Calendar (an optional step for employers during interview scheduling), MployNow requests the Google calendar.events permission so that we can:

• read your calendar's busy/free times, so we can offer candidates interview slots that do not conflict with your existing events; and
• create, update, and cancel the interview events that you schedule through MployNow on your calendar.

We do not read the content or details of your private calendar events; we use only event start and end times to determine availability. You can disconnect Google Calendar at any time from your settings, which stops all further access. We retain only the minimal references needed to manage the events MployNow created on your behalf (so they can be updated or removed).

5.2 Limited Use of Google User Data

MployNow's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google Calendar data for advertising, and we do not sell it or transfer it to third parties except as necessary to provide or improve this feature, to comply with applicable law, or as part of a merger or acquisition.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you use our Service. These technologies help us:

• Remember your login status and preferences.
• Understand how you interact with our Service.
• Measure the effectiveness of our marketing campaigns.
• Provide a personalized experience.

The types of cookies we use include:

• Essential Cookies: Required for the operation of our Service, including session management and authentication.
• Analytics Cookies: Help us understand how visitors interact with our Service by collecting and reporting information anonymously.
• Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our Service.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL protocols.
• Encryption of sensitive data at rest.
• Regular security assessments and vulnerability testing.
• Access controls limiting employee access to personal data on a need-to-know basis.
• Secure development practices and code review processes.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard protections.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When your information is no longer needed for any of these purposes, we will securely delete or anonymize it. Candidate profiles that have been inactive for more than 24 months may be automatically archived, and you will receive notification before this occurs.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
• Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: You have the right to object to certain types of processing, including direct marketing.
• Restriction: You have the right to request that we restrict the processing of your personal information under certain circumstances.
• Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

10. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 16, please contact us at [email protected].

11. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your data internationally, we implement appropriate safeguards, such as standard contractual clauses or other approved transfer mechanisms, to ensure your information is protected in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, providing additional notice (such as an email notification or an in-app alert). We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: